When the administration detects an error in a representation, it is necessary to justify its withdrawal and cancel it, so that it is not used in administrative practice and the action of a person is not allowed on behalf of another in some administrative procedure, based on this.
Errors can be of two main types, when there is an error:
- in the identification data of the representation, e.g. name or number. wrong identifier
- in the type of representation depending on the powers of attorney or supporting documents provided, e.g. in the power of attorney a procedural power of attorney is identified and instead, a type A or General power of attorney has been registered.
Failure to override these representations may mean that, for example, a body inquires whether a person can act on behalf of another, but does not appear in the Representa database because the DNI or type of power of attorney entered is incorrect.
How should a public worker proceed when he detects that there is an error in a representation? Who is responsible for the cancellation? How is it articulated?
- a representation has been created and the same manager that created it detects that there is a data error >> just cancel and indicate the reason, e.g. "Error generating the representation"
- a representation created by another manager/validated by another public worker was consulted and a data error was detected.
- if it is a representation that has gone through "pending validation": check who validated the representation (details) and contact them to comment on the reasons and have that person cancel it.
- if it is a representation that has not gone through pending validation, created by a public worker: consult who created it (details) and contact them to comment on the reasons and have that person cancel it.
- a representation created by a citizen/company has been consulted and has not passed pending validation: it must be canceled directly by the public worker who has detected an error.
If the interested parties have reported an e-mail address they will receive the e-mail with the reason for the cancellation.
You need access to see the details of the representation and see what the channel was: telematic or employee portal.
- "public employee" channel: must be in person
It is necessary to access to see the details of the representation and look at its life cycle, seeing its states.
You need access to see the details of the representation, and if it has been generated in the "public employee" channel, under applicant, the name of the public worker and administration that created and/or validated it is listed.
You have the information in the first section of the following FAQ: https://suport-representa.aoc.cat/hc/ca/articles/4417809780369-Com-es-pot-donar-de-baixa-una-representaci%C3% B3-
